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Refund Policy

Return Policy
100% Satisfaction
Our policy is simple.
We want you to be love your experience with us. When you’re happy, we’re happy. If you're not satisfied, tell us. We'll happily accept packages within 30 days of the sale date and we'll give you a complete refund. All we ask is that the product is not used, is in the same condition you received it and is in the original box and/or packaging.

Need to Return Something?
Email our friendly customer service team at TheCrew@DogsForTheEarth.com or call 941-243-3818. We'll be happy to provide you with an RMA (Return Merchandise Authorization) number and instructions on how to return your product. We do not accept returns without RMA numbers. As soon as we receive the package, we’ll send you and email and refund your account.

We wish we could assure proper handling and prompt receipt of packages once they have been delivered, but this, of course, is out of our control. To enjoy the full flavor, freshness and benefits of our products, we urge you to make the necessary arrangements beforehand. Because of perish-ability, our products should be kept in a cool, dry place. Do not allow your package to be left in the rain, snow or excessive heat.